We consider it our duty to ensure the best quality of service to our customers. Our certifications and agreements are a testimony of our desire to constantly serve our clients better.
Standardized, Group-wide quality regulations, as well as internal training and audits strengthen the quality awareness of our personnel. They ensure top quality service and provide the basis for our ISO 9001:2015 certification.
AEO status is an internationally recognised quality mark indicating that an operator's role in the international supply chain is secure, and that its customs controls and procedures are efficient and compliant.
AEO status isn’t mandatory, but it gives quicker access to certain simplified customs procedures and in some cases the right to ‘fast-track’ some shipments through some customs and safety and security procedures.
The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing over 260 airlines or 83% of total air traffic.
IATA supports airline activity and helps formulate industry policy and standards.
As a IATA member, M&M Frances is able to produce its own airway bills. For our customers, it also means a more flxible and fast handling of shipments.
